Template

Telecom Store Compliance Checklist

by James Hopton, from the Community

Use this checklist to assess end to end compliance in telecom retail stores. It covers health and safety logs, emergency lighting and evacuation drills, fire doors and escape routes, notice board and insurance displays, and risk assessment actions. Verify sales paperwork, regulatory steps under OFCOM, customer data handling, ID checks for high risk devices, returns and replacement SIM processes, and chip and pin procedures. Review demo handset and SIM controls, staff training and uniform, banking and cash handling, fraud alerts, point of sale, and merchandising to keep stores audit ready.

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Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Store Compliance Checklist
Use this Store Compliance Checklist to assess retail telecom store operations. Verify visitor logs, fire safety testing and emergency lighting, ensure the complaints policy is followed, and confirm price tickets, POS, and accessory displays are correct. Check device security and data cleansing on live handsets, OFCOM compliance, contracts, customer data handling, archiving, and ID for high risk devices. Reconcile demo handsets and sims, safeguard stock, confirm staff logins, training, and uniform, and review banking, discounts, epay and returns controls. Capture findings and sign off actions.
by James Hopton, from the Community
Downloads: 10+
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Template
High Risk Audit Points Checklist
Use this checklist to review high-risk audit points for telecom retail stores and dealers. Verify accurate store locator details, approved signage and uniforms, staffing levels, correct planograms and POP, pricing and accessory displays, demo device setup and functionality, e-signatures and receipts, returns packaging, and policies for CPNI protection and Do Not Call compliance. Ideal for Sprint and telecom dealer audits and retail compliance checks.
by Theresa Blaszkowski, from the Community
Downloads: 20+
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Template
Security and Safety Audit Checklist for Retail Stores
This security and safety audit checklist is designed for retail environments to standardize store inspections and reduce risk. It covers sales floor practices like access control, till usage, panic alarms, and emergency contacts; cash handling and banking controls including float checks, refunds, discrepancies, and safe access; office and back-of-house security such as CCTV monitoring logs, bag checks, and stationeries; and health and safety requirements including fire alarm and emergency light tests, fire warden details, first aid readiness, and evacuation records. Stockroom processes include replenishment, delivery logging, returns, transfers, click and collect notifications, and clear egress routes. Final sections capture reports and sign-offs for accountability and compliance.
by David Barrett, from the Community
Downloads: 20+
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Template
Stores Safe and Legal Audit Fire and Management Controls
This retail audit template helps store teams assess fire safety and management controls to stay safe and legally compliant. It covers fire equipment and escape routes, emergency plans and risk assessments, record keeping and training, colleague knowledge and behavior, operational controls, structure and maintenance, chemical control and PPE, pest management, licensing requirements, and display of regulatory stickers. Use it to identify issues, track corrective actions, and maintain consistent standards across stores.
by John Wright, from the Community
Downloads: 0
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Telecom Store Compliance Checklist

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