- Course
Safety in the Workplace
The Safety in the Workplace course withholds informative safety compliance info that you can use as a template for your organisation. The course works through four major aspects of safety in the workplace to make a valuable contribution to the efficiency and safe practices in your organisation. Provide this course to your employees for maximum productivity in the safest way possible.
by SafetyCultureDownloads: 12,162 - Course
Cyber Security Awareness
Cyber security is one of the most important measures to take when training new or current employees. The importance of continuously training employees on cyber security comes from the rapid advancement of technology in our digital age, meaning that extra measures must be taken to ensure our information and knowledge are up-to-date. This cyber security course is designed to help you protect yourselves and the company against cyber attacks and threats. This 9-part course aims to empower learners with an up-to-date guide based on how to recognise and mitigate any potential cyber threats. The course begins by introducing injection attacks, explaining broken authentication and session mamangement, cross-site scripting, a review of the 3 most common attacks, broken access control, sensitive data exposure, cross-site request forgery, using components with known vulnerabilities, and underprotected APIs.
by SafetyCultureDownloads: 9,304 - Course
Manual Handling
Lifting heavy items is part and parcel of your daily job. Let's keep you away from trouble by discussing some handling techniques you may use, the common hazards that are present in your job, and some exercises you can do to avoid injuries. This course is Industry Approved, built in collaboration with industry experts at SafetyCulture to meet your operational needs.
by SafetyCultureDownloads: 6,237 - Course
Cyber Security
As we live in today's technological age, criminals have found a way to interrupt an organization's operations and even steal valuable information from their victims through cyber attacks. This course provides the information you need to know about the different kinds of cyber attacks and the safety precautions that you can take to avoid them.
by SafetyCultureDownloads: 5,972 - Course
Call Center Customer Service
This course provides the perfect call center training program outline to individuals who are required to utilise telephone processes in their job. Various skills and techniques are taught and consolidated through 5 useful modules in the Call Center Customer Service course. The course will teach learners how to prepare for the call, phone etiquette, parts of a call, handling difficult customers, and more areas essential to call center customer service success. If you want to learn more about how to ace your call process, jump into this 5-part call center training course!
by SafetyCultureDownloads: 5,626 - Course
Effective E-mail Communication
Explore e-mail best practices and tips to up your communication game!
by SafetyCultureDownloads: 5,441 - Course
Bloodborne Pathogens
Many workers are at great risk of exposure to bloodborne pathogens. This course will teach you the ropes on how to protect yourself while handling contaminated sharps.
by SafetyCultureDownloads: 5,383 - Course
Driver Safety
Several road incidents occur on a workday or during the commute to and from work. A driver safety program can vitally reduce the risks of any road incident from occurring. This program allows the management to protect the vehicles, drivers, their families, and the community while protecting the company.
by SafetyCultureDownloads: 5,129 - Course
Handling Power Tools
This course provides all the essential information needed for understanding how to use power tools safely, touching on general safety and the avoidance of common injuries. The Handling Power Tools course integrates visual representations to ensure the most detailed approach to understanding the functions and hazards of commonly used power tools in various industries.
by SafetyCultureDownloads: 4,488 - Course
Diversity and Inclusion
Diversity and inclusion is a vital aspect for every workplace. Diversity not only allows us to learn, collaborate, and grow together, it makes us stronger as an organization. It is all about embracing our differences and making each other feel comfortable in being ourselves. In this course, you will learn about the key concepts on how we can help provide an inclusive workplace.
by SafetyCultureDownloads: 3,904 - Course
Customer Service: Handling Complaints
Learn how to turn negative customer complaints into a positive customer experience.
by Virgilio EUDownloads: 3,877 - Course
Electrical Safety
Brush up on your electrical safety knowledge and stay up-to-date with best practices before heading out to your next job! This course will help reinforce key safety principles to ensure you're prepared and protected in the field. (Last updated: December 2024)
by SafetyCultureDownloads: 3,874 - Course
Risk Assessment
Hazards are present in the workplace and could cause harm to people. To prevent incidents, injuries, and illnesses, businesses must manage risks by eliminating or minimizing hazards. This is doable by conducting risk assessments. In this course, be introduced to or refresh yourself on risk assessments – its importance, the 5 steps of a risk assessment, and the hierarchy of controls. This course is Industry Approved, built in collaboration with industry experts at SafetyCulture to meet your operational needs. (Last Updated: December 2024)
by SafetyCultureDownloads: 3,852 - by SafetyCultureDownloads: 3,786
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Dangerous Goods (Spill Training, Storage, Transportation)
Being exposed to chemicals in the workplace can have health implications and so minimising those risks is essential. The Chemical Storage and Handling course covers how toxic chemicals can enter our body and how we can prevent this from happening. After you have completed this course you will be able to minimise the chances of hazardous chemical exposure and identify the key safety information from a Safety Data Sheet. For an immersive and detailed training solution on chemical storage and handling, look no further than this three part course.
by SafetyCultureDownloads: 3,759 - Course
Effective Communication
It takes revamping our skills and learning new ideas to keep communicating effectively. In this course, we will discuss the ways in which you can improve your communication skills when speaking with someone directly, in public or virtually.
by SafetyCultureDownloads: 3,640 - Course
Mental Health in the Workplace
This is an example course on workplace health and safety compliance you can use as a template. This course aims to shed light on mental health issues, empower leaders and managers to spot the signs of mental health issues, know how to prevent & intervene when necessary, and how to maintain a culture where all employees are supported and empowered to thrive in the workplace.
by SafetyCultureDownloads: 3,637 - Course
Client Value Creation
"Creating value for customers is pivotal to sell products and services to new and existing clients. The Client Value Creation course provides a multifaceted outlook on how to best create value for your clients, analysing opportunities, building relationships and successful execution."
by SafetyCultureDownloads: 3,491 - Course
Ethics and Code of Conduct
In an effort to give every employee a better work environment and a non-toxic culture, this compliance guide sets an outline of the company's values, principles, and how each employee is expected to behave towards each other and the organization as a whole.
by SafetyCultureDownloads: 3,284 - Course
Personal Protective Equipment (PPE) for Manufacturing
This course offers a clear overview of Personal Protective Equipment (PPE) and its role in workplace safety. Learners will explore different types of PPE: such as head, eye, face, hand, respiratory, and foot protection - and understand their purpose and proper use. The course covers how PPE helps prevent injuries, how to wear and maintain it correctly, and how to assess its condition for continued effectiveness. By the end, learners will have practical knowledge of PPE types and usage, helping to create a safer work environment. (Last updated: November 2024)
by SafetyCultureDownloads: 3,182 - Course
Getting Started with Microsoft Excel
Microsoft Excel is a spreadsheet tool for storing, organising, and analysing data. From tracking your expenses to preparing an invoice, Microsoft Excel has made it simple to work with various types of information. Help yourself excel with Excel by taking this course!
by SafetyCultureDownloads: 3,147 - Course
How to Build your Effective Work Team
Understand how to create an efficient, proactive and motivated team in 5 simple steps.
by SafetyCultureDownloads: 3,106 - Course
Leading Under Pressure
In 2018, 12 members of a boys' soccer team and their coach were trapped in a cave in Thailand. After nine days of being trapped, John Volanthen was one of the first voices they heard. Award-winning rescue cave diver John Volanthen has spent a lifetime planning and executing some of the most complex underwater rescue missions in the world. Now, he's turned his experience into a leadership course. Learn how to act in high-pressure situations and achieve sustainable success. Learn how to influence, lead under pressure, and prepare for the unexpected. Tags: leadership , 13 lives , John Volanthen , John , Tham Luang Cave , Rescue Diver , high-pressure , mental health and resilience
by John VolanthenDownloads: 3,069 - Course
Effective Communication in Customer Service
As a customer service agent, you must ensure that you and your customer are on the same page. Active listening is the foundation of effective communication that allows this to happen. Want to nail your upcoming customer call? Take this course to develop your listening skills!
by SafetyCultureDownloads: 3,035
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