Skip to content
SafetyCulture
Template

Protocolo de Atención al Cliente GOmart

by Adriana Guzman, from the Community

Downloads: 20+
Get this template

Este protocolo de atención al cliente para tiendas GOmart estandariza la bienvenida, recomendación de productos y orientación dentro de la tienda, incluyendo bebidas, Beer Cave, comida rápida, promociones y servicios. Detalla frases sugeridas y pasos para el anfitrión y el cajero: saludo, sondeo de necesidades, upselling, ofertas de recargas y pago de servicios, confirmación de montos, entrega de cambio y ticket, y despedida. Su objetivo es mejorar la experiencia del cliente y apoyar el incremento de ventas en retail.

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.