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Protocolo de Servicio para Gasolineras

by Tania Serrano, from the Community

Downloads: 10+
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Plantilla de auditoría para evaluar el protocolo de servicio en estaciones de servicio LA GAS. Cubre acceso y señalética, estado de bombas y áreas, presencia e imagen del asesor, pasos de atención al cliente (bienvenida, tipo y cantidad de combustible, forma de pago), confirmaciones clave (orden, bomba en ceros, efectivo y cambio), programa de lealtad YENA, venta de productos y servicios adicionales, y estándares de sanitarios. Incluye evidencias fotográficas y observaciones para asegurar cumplimiento y mejorar la experiencia del cliente.

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With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.