Plantilla de auditoría para evaluar el protocolo de servicio en estaciones de servicio LA GAS. Cubre acceso y señalética, estado de bombas y áreas, presencia e imagen del asesor, pasos de atención al cliente (bienvenida, tipo y cantidad de combustible, forma de pago), confirmaciones clave (orden, bomba en ceros, efectivo y cambio), programa de lealtad YENA, venta de productos y servicios adicionales, y estándares de sanitarios. Incluye evidencias fotográficas y observaciones para asegurar cumplimiento y mejorar la experiencia del cliente.
With SafetyCulture you can
Digitize team workflows
Turn your workflows into digital templates or checklists so your team can conduct inspections efficiently and access them from any device.
Reduce manual errors
Help your team complete tasks more accurately with digital templates that minimize errors from manual processes.
Create and share inspection reports
Generate inspection reports and share them with your team and stakeholders to keep everyone informed.
About author
This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.