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Evaluación de Asesor de Servicio

by Tania Serrano, from the Community

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Plantilla en español para evaluar el desempeño del asesor de servicio en estaciones de gasolina. Cubre todo el protocolo de atención: bienvenida y presentación, confirmación de cantidad y tipo de combustible, explicación de beneficios del producto, verificación de pantalla en ceros, medios de pago, emisión de ticket o factura, ofertas de servicios y productos adicionales, programa de lealtad, confirmación de efectivo y cambio, agradecimiento e invitación a regresar. Incluye campos para datos del evaluado, calificaciones previas y firmas de validación.

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With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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