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Protocolo de Servicio v3 para Estaciones GULF

by Tania Serrano, from the Community

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Esta plantilla evalúa el protocolo de servicio en estaciones GULF. Cubre identificación de la estación, turno y evaluado; presentación del asesor (uniforme, gafete), saludo y confirmación de pedido, tipo y cantidad de combustible, forma de pago y mención de productos Gulf. Incluye estándares de atención como anuncio de bomba en ceros, ofertas de servicios adicionales (revisión de niveles, limpieza de parabrisas, calibración de llantas) y venta complementaria. Revisa limpieza general de isla, señalización, imagen de la estación y estado de sanitarios con insumos. Útil para auditorías de calidad, capacitación y mejora de experiencia del cliente.

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Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.