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Retail Store Customer Journey Audit PASSQ v3

by Adrian Chapman, from the Community

Downloads: 30+
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PASSQ v3 is a comprehensive retail store customer journey and operations audit template. It guides teams through merchandising checks such as right location, right price, correct POS, and product condition across departments including hardware, plumbing, electrical, paint, and flooring. The checklist covers service behaviors, stock on shelf and project quantity availability, standards and safety, warehouse and yard housekeeping, and queue management. Use this template to assess compliance, improve store execution, and enhance the customer experience.

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Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
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Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.