Use this retail store review checklist to assess store standards across the entire customer journey. Evaluate exterior appearance, windows and visual merchandising, entrance and in-store promotions, signage and POS, trolleys and baskets, section presentation and stock availability, checkout service, help desk operations, warehouse organization and safety, staff rooms, toilets and locker areas, office administration spaces, and ongoing maintenance. Record actions, assign owners, and track completion to drive clean, compliant, and commercially effective stores.
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