Use this AM Concierge task list to standardize morning operations across hotel and spa front desks. Tasks include collecting banks and keys, reading the communication board, turning on lights and music, preparing health forms, confirming appointment notes, and cleaning the front desk, floors, and entry windows. Print No Post lists, review spa package arrivals in OPERA, set up signage, and open the doors. Complete confirmation calls covering therapist gender preferences and prenatal details, follow one-time entry policies, balance and close the till, hand over notes to PM, and drop receipts and cash at the front office. Deliver a consistent guest experience every day.
With SafetyCulture you can
With SafetyCulture you can
About author
This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.
