Use this PM concierge task list to standardize evening close for hotel and spa front desks. Tasks include checking waitlists and capacity, tagging next-day massages, scanning hydrotherapy waivers, counting and balancing cash, reconciling receipts, and verifying room charges in Opera. It also covers sending turnover and revenue updates, cleaning and organizing the front desk and entry, shutting down devices, locking doors, and handing off deposits and keys to security. Ideal for resorts, hotels, and wellness centers to improve consistency, accountability, and guest experience.
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