Admin Tenant Satisfaction and Wellness Checklist
by Thomas Robbins, from the Community
This administrative checklist helps property and facilities teams evaluate tenant satisfaction and wellness while ensuring operational compliance. It covers service center protocols (key management, conference room reservations, accurate tenant lists), document control and file plans, timekeeping and overtime documentation, travel voucher accuracy, and employee training records. It also reviews building wellness amenities and space for activities, measures like RSF allocation, FFO, ROE, vacancy rates, and OA billing timeliness, plus action plans from tenant satisfaction surveys and program compliance.
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