This master daily checklist for GASO supports frontline office operations and service quality. It guides teams through daily performance tracking such as attendance, leave, sick and late records, grooming and readiness checks, and briefing materials. It includes stage checklist updates with average scores for Travel Consultant, Customer Service Associate, and Service Guard roles, plus a section for key information highlights. Capture complaints and compliments with totals, the best compliment of the day, and any ongoing issues. The checklist also prompts a daily photo of on duty staff to document compliance and readiness.
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