This Pins Social Club Service Scan template helps hospitality teams assess the full guest journey across restaurant and bar operations. Review booking ease, arrival experience, cleanliness, and the warmth of greetings. Evaluate bar standards, speed of acknowledgement, product knowledge, upselling, drink preparation, and presentation. Capture details of the dining experience including server introductions, menu guidance, allergy checks, order accuracy, sides and nibbles, check-backs, pacing, and table maintenance. Record food and drink quality, dietary requirement handling, sauce offerings, and side plate delivery. Monitor payment ease, service charge handling, and farewell etiquette. Audit venue atmosphere, music, lighting, temperature, cleanliness, restroom supplies and repair, and live entertainment. Use photos and timing prompts to document service quality and identify improvements.
With SafetyCulture you can
With SafetyCulture you can
About author
This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.
