Template

Eating

by Kristina Nicol, from the Community

60+

A detailed restaurant service quality audit template designed to evaluate all aspects of the dining experience. The checklist covers essential service touchpoints including online and phone booking processes, guest arrival procedures, table preparation, service timing, and staff interactions. It specifically examines key performance indicators such as booking efficiency, greeting protocols, table readiness, service speed for starters and mains, and staff attentiveness through check-backs and drink service. This systematic evaluation tool helps restaurant managers maintain service standards and identify areas for improvement in their operations.

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

Click below to load the preview and explore the details.

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
000g1 Eating Audit
This detailed restaurant audit template provides a systematic approach to evaluating the complete dining experience, from initial booking to final departure. The checklist covers essential aspects including online and phone booking processes, arrival experience, service quality, food timing and presentation, payment procedures, and overall venue standards. It features specific timing requirements for service, detailed evaluation points for each course, and assessment of staff performance and facility maintenance. The template is designed to help restaurant managers and quality control teams maintain high service standards and identify areas for improvement. It includes sections for photo documentation and specific timing requirements, making it an invaluable tool for maintaining consistent service quality and customer satisfaction.
by Amy Mathieson, from the Community
Downloads: 100+
Get
Template
000g1 Eating Audit NEW
This detailed restaurant audit template provides a systematic approach to evaluating the complete dining experience, from initial booking to final departure. The checklist covers essential aspects including online and phone booking processes, arrival experience, service timing, food quality, and customer interaction points. It examines specific metrics such as response times, staff behavior, food presentation, and cleanliness standards. The audit includes sections for starters, mains, and desserts, with requirements for photographic evidence and precise timing measurements. Additional areas of focus include payment processing, bathroom conditions, and overall value assessment. This template is designed to help restaurant managers and quality control teams maintain high service standards and identify areas for improvement in their dining establishments.
by Amy Mathieson, from the Community
Downloads: 60+
Get
Template
000G1 Service Check - Food Service
This document presents a detailed restaurant service audit checklist designed to evaluate and maintain high service standards in food service establishments. The checklist covers essential aspects of customer service including initial welcome, menu presentation, product knowledge, and guest interaction. It assesses staff performance across multiple categories including showmanship, presentation, section management, and customer awareness. The audit tool evaluates specific service elements such as offering choices, maintaining table standards, handling payments, and ensuring proper farewells. This systematic approach helps maintain consistent service quality and identify areas for improvement in restaurant operations. The checklist serves as both a training tool and a quality control measure for food service management.
by Alissa Espie, from the Community
Downloads: 200+
Get
Template
RESTAURANT - BREAKFAST LQA 2020
A detailed quality assessment framework for restaurant service operations, designed to evaluate and maintain high hospitality standards. The checklist encompasses multiple service touchpoints including guest arrival protocols, seating procedures, service timing, staff behavior and presentation, buffet management, food quality, and dining environment setup. It provides specific timing requirements for various service elements, detailed standards for employee interaction, and comprehensive guidelines for food presentation and quality. The document serves as a complete audit tool to ensure consistent, professional service delivery while maintaining guest satisfaction through attention to detail in all aspects of the dining experience, from initial greeting to farewell.
by Solen Quimbert, from the Community
Downloads: 40+
Get

Eating

About author

You might also like

000g1 Eating Audit

000g1 Eating Audit NEW

000G1 Service Check - Food Service

RESTAURANT - BREAKFAST LQA 2020

You might also like

000g1 Eating Audit

000g1 Eating Audit NEW

000G1 Service Check - Food Service

RESTAURANT - BREAKFAST LQA 2020