Assess and maintain brand standards across Zap Fitness FLG clubs with this comprehensive audit checklist. Review member experience and presentation from car park and entry to reception and member lounge. Verify 24.7 security, operating hours, and signage. Check staff presentation, greetings, and promo awareness. Inspect gym floor cleanliness, equipment condition, and out of order logging in ServiceNow. Audit bathrooms, lockers, and clip frames. Confirm marketing collateral is current and on brand, digital screens operational, and timetables visible. Capture pre audit insights from AskNicely or Google reviews, ensure weekly cleaning audits are completed, and log outstanding issues. Evaluate general factors including air conditioning performance, lighting, walls and ceilings, clocks, music levels, bins, and furniture.
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