Restaurant Host and Hostess Audit Checklist
by Beatrice Manno, from the Community
This restaurant host and hostess audit checklist supports lunch and dinner service quality for W Rome. Use it to confirm reservations and guest details, acknowledge guests in queues, offer coat check when appropriate, and communicate accurate wait times. Verify timely seating within stated windows, ensure tables are clean and properly set for the party size, and offer refreshments to waiting guests. Assess host and hostess knowledge and confidence in answering general questions, and review adherence to standard seating procedures to deliver a smooth, welcoming guest experience.
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About author
This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.
