Assess dinner host and hostess performance at Ritz-Carlton Laguna Niguel using a BSA audit designed for Raya and Eno. This checklist covers timely guest acknowledgment, warm welcome and the Three Steps of Service, professional appearance and posture, reservation confirmation, greeting standards, seating procedures, menu presentation, and courteous closings. Use it to verify service language, offer of assistance, and table readiness so teams consistently deliver a polished, memorable arrival experience.
With SafetyCulture you can
With SafetyCulture you can
About author
This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.
