Use this comprehensive House Proud checklist for Rheged to audit hospitality standards across the entire site. Inspect entrances, car parks and coach areas, first impressions, and cleanliness. Verify toilet, shower, baby changing and accessible facilities. Review colleague areas, back of house, offices and safety compliance, including fire safety, first aid, risk assessments, pest control and ALERT65 records. Assess filling station, deli, cafe and kitchen operations for food safety, allergens, temperature control, equipment hygiene and customer service. Check play area standards, rear-of-building security, communications, training completion and overall site performance.
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