Use this comprehensive audit checklist to maintain hotel and service-area standards. Sections cover entrances and car parks, coach and HGV parking, first impressions and front-of-house presentation, coffee machines, tables, signage and lighting. Detailed checks include male, female, accessible and baby-changing toilets, showers, colleague facilities and back-of-house. Kitchen and retail operations span filling station, farmshop, quick kitchen and front-of-house, with requirements for food safety, temperature control, allergen management, PPE, cleaning schedules and equipment maintenance. Safety covers fire equipment, evacuation routes, first aid, pest control, COSHH and property certificates. Training, colleague communication, service quality, security and overall impressions are also included.
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