WF House Proud MSA is a comprehensive hospitality audit checklist designed for service stations and food venues. It covers external areas and parking, first impressions, toilets and showers including accessible facilities and baby changing, offices and back of house, staff amenities, and customer areas. Operational sections review filling station, farmshop, quick kitchen, and front and back of house kitchens with focus on food safety, allergen control, temperature checks, cleaning routines, PPE, equipment condition, and presentation. It also reviews safety, maintenance, pest control, training and certifications, colleague communication, security, and overall customer service.
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