Template

Serve from the Heart Feedback - TMMZ

by lucian collins, from the Community

Use this Serve from the Heart Feedback checklist to evaluate guest look and feel, host greeting, steps of service, bar service, table maintenance, and billing. It covers waiter standards, specials, drink delivery, recommendations, pre drops, best bite, two minute two bites, dessert offers, bar cleanliness and stocking, beverage quality, kitchen readiness, ticket times, hygiene, labeling, cross contamination, teamwork, and management presence. Ideal for restaurant audits and shift reviews.

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Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Serve from the Heart Service Feedback Checklist
This Serve from the Heart feedback template is a comprehensive restaurant service audit covering the full guest journey and back-of-house standards. Evaluate host greeting and farewell, menu cleanliness, and steps of service from first drink to bill and farewell. Review waiter performance on recommendations, upselling, order accuracy, pre-drops, best bite, and 2 minutes 2 bites checks. Assess bar service for stocking, timing, cleanliness, beverage quality, and proactivity. Verify kitchen readiness, ticket times, quality and plating, hygiene and handwashing, temperature checks, labeling, receiving logs, and cross contamination controls. Check table maintenance, guest awareness, teamwork across floor, bar, and kitchen, plus management presence, table touches, vibe meetings, and maintenance notes.
by lucian collins, from the Community
Downloads: 0
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Template
Serve from the Heart Feedback - LPCC
Use this Serve from the Heart feedback checklist for LPCC to evaluate the end to end guest experience across host greeting, menu presentation, steps of service, upselling, bar service, kitchen readiness, ticket times, food quality, cleanliness, hygiene, temperature checks, table maintenance, management presence, and teamwork. Capture observations on specials, drink accuracy, 2 minute 2 bite checks, dessert and hot beverage offers, and post service follow ups. Standardize audits, identify training needs, and track improvements across shifts and locations.
by lucian collins, from the Community
Downloads: 0
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Template
Serve from the Heart Feedback - Tiger's Milk Greenpoint
Use this comprehensive restaurant service audit to assess guest look and feel, host greeting and seating, menu quality, steps of service, recommendations and upselling, drink delivery accuracy, table maintenance, dessert and bill standards, bar readiness and cleanliness, beverage quality control, kitchen ticket times and food quality, hygiene and handwashing, labelling and temperature logs, cross contamination controls, teamwork across floor, bar, and kitchen, and management presence and floor coverage.
by Lucian Collins, from the Community
Downloads: 10+
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Template
Serve from the Heart Daily Service Checklist
This daily Serve from the Heart checklist helps restaurants audit every stage of front- and back-of-house service. Review host greetings and farewells, seating and menu handoff, first drink offers, and steps of service from order taking to billing. Assess bar readiness, drink quality, and timing; evaluate kitchen preparedness, food quality, and hygiene. Track table maintenance, guest awareness, teamwork across floor, bar, and kitchen, and management presence. Use notes and audit sections to capture issues and improvements.
by Edrich Schmidt, from the Community
Downloads: 10+
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Serve from the Heart Service Feedback Checklist

This Serve from the Heart feedback template is a comprehensive restaurant service audit covering the full guest journey and back-of-house standards. Evaluate host greeting and farewell, menu cleanliness, and steps of service from first drink to bill and farewell. Review waiter performance on recommendations, upselling, order accuracy, pre-drops, best bite, and 2 minutes 2 bites checks. Assess bar service for stocking, timing, cleanliness, beverage quality, and proactivity. Verify kitchen readiness, ticket times, quality and plating, hygiene and handwashing, temperature checks, labeling, receiving logs, and cross contamination controls. Check table maintenance, guest awareness, teamwork across floor, bar, and kitchen, plus management presence, table touches, vibe meetings, and maintenance notes.

by lucian collins, from the Community

Get

Template

Serve from the Heart Feedback - LPCC

Use this Serve from the Heart feedback checklist for LPCC to evaluate the end to end guest experience across host greeting, menu presentation, steps of service, upselling, bar service, kitchen readiness, ticket times, food quality, cleanliness, hygiene, temperature checks, table maintenance, management presence, and teamwork. Capture observations on specials, drink accuracy, 2 minute 2 bite checks, dessert and hot beverage offers, and post service follow ups. Standardize audits, identify training needs, and track improvements across shifts and locations.

by lucian collins, from the Community

Get

Template

Serve from the Heart Feedback - Tiger's Milk Greenpoint

Use this comprehensive restaurant service audit to assess guest look and feel, host greeting and seating, menu quality, steps of service, recommendations and upselling, drink delivery accuracy, table maintenance, dessert and bill standards, bar readiness and cleanliness, beverage quality control, kitchen ticket times and food quality, hygiene and handwashing, labelling and temperature logs, cross contamination controls, teamwork across floor, bar, and kitchen, and management presence and floor coverage.

by Lucian Collins, from the Community

10+

Get

Template

Serve from the Heart Daily Service Checklist

This daily Serve from the Heart checklist helps restaurants audit every stage of front- and back-of-house service. Review host greetings and farewells, seating and menu handoff, first drink offers, and steps of service from order taking to billing. Assess bar readiness, drink quality, and timing; evaluate kitchen preparedness, food quality, and hygiene. Track table maintenance, guest awareness, teamwork across floor, bar, and kitchen, and management presence. Use notes and audit sections to capture issues and improvements.

by Edrich Schmidt, from the Community

10+

Get

Serve from the Heart Feedback - TMMZ

About author

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Serve from the Heart Service Feedback Checklist

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