Use this hospitality checklist to standardize service at a second-floor kitchen bar. It outlines greeter, server, and bartender steps from welcome and seating to beverage recommendations, order timing, and food delivery. Items include menu presentation, SPG status and discounts, VIP club mentions, bar setup, placement of napkins and table settings, quality checks, and closing the check. Timings are specified for drink and food delivery, with prompts to offer refills and complimentary snacks. Ideal for training and audits to deliver consistent guest experience across lunch, dinner, and bar service.
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