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RCR Check-In

by Rizwan Ahmed, from the Community

Downloads: 20+
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Use this RCR Check-In checklist to uphold hotel front desk standards from arrival to key handover. Verify loyalty program handling, meet the 8-minute check-in target, provide clear club level instructions, assign the correct room type, and present keys per brand standards. Ensure room numbers are shared discreetly, minimize delays, and facilitate luggage assistance. Guide agents to deliver a warm greeting, maintain professional posture and grooming, use guest names, anticipate needs, resolve requests promptly, and close sincerely. Includes cues for emotional engagement and Ritz-Kids check-in readiness.

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With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.