Template

QSC Visit Checklist for Quick Service Restaurants

by David Stevenson, from the Community

20+

This QSC Visit checklist helps quick service restaurants assess Quality, Service, and Cleanliness across front-of-house, drive-thru, and kitchen operations. Sections cover guest recovery, beverage bar, tables and restrooms, drive-thru window and menu boards, trash and floors, parking lot, and door glass. Kitchen checks include heated holding, fry station, dress tables, breakfast and burger assembly, prep and labeling, and backline cleaning. It also includes leadership and staffing practices, administrative and cash logs, temperature logs, and an action plan with signatures.

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Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

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Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
QSC Checklist
This QSC (Quality, Service, Cleanliness) checklist helps restaurant and quick-service teams evaluate standards across front and back of house, including food handling, hygiene, customer service, and facility cleanliness. Customize the template to your operations, assign actions, capture photos, and generate reports to track compliance and continuous improvement.
by chotika chaksukan, from the Community
Downloads: 0
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Template
Herfy QSC Audit Checklist
This Herfy QSC Audit checklist helps restaurant teams evaluate Quality, Service, and Cleanliness across locations. It covers store details and food safety practices, including calibrated tools, product temperature checks, equipment settings, expiry controls, and oil change and recovery records. Service standards include greeting and guest interaction, staff appearance, suggestive selling, display of promotions, and time targets for drive thru, counter, and home delivery. Cleanliness criteria span parking and exterior, dining and family areas, play zones, restrooms, menu boards and displays, beverage dispensers, kitchen equipment, back of house organization, and refrigeration units. Use this template to document findings, track scores, and drive consistent QSR performance.
by Mustafa Qassem, from the Community
Downloads: 10+
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Template
Guest Standards Assessment
This Guest Standards Assessment helps restaurants and quick service locations evaluate people, product, and place. Inspect service speed, order accuracy, team friendliness, uniforms, and leadership visibility. Verify food quality and safety with fry texture and temperature, burger assembly and temperature, and beverage quality. Check cleanliness and maintenance across dining room, restrooms, beverage stations, kitchen views, parking, and landscaping, ensuring a consistent guest experience.
by Zach D, from the Community
Downloads: 200+
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Template
Mystery Shop QSC Friendliness Checklist
Use this mystery shop checklist to evaluate Quality, Service, and Cleanliness (QSC) with a focus on friendliness in quick service restaurants. Assess greeting times, staff politeness, eye contact, order accuracy, condiment offers, and speed of service. Check product quality and presentation, portioning, temperature control, and cleanliness across dining area, beverage bar, restrooms, parking, and drive-thru. Prompt upselling and order confirmation steps are included to standardize customer interactions. Ideal for restaurant managers and auditors to measure brand standards and improve guest experience.
by Dawna Southan, from the Community
Downloads: 20+
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QSC Visit Checklist for Quick Service Restaurants

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QSC Checklist

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