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Checklist de áreas públicas de hotel

by Aline Avila, from the Community

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Esta plantilla en español ayuda a auditar las áreas públicas de un hotel y la experiencia del huésped. Cubre calidad del servicio telefónico, cortesía y comunicación del personal, tiempos de respuesta y resolución de inconvenientes. Revisa apariencia y uniformes, limpieza y estado de interiores y exteriores, comodidad de vestíbulos y asientos, señal de Wi-Fi, transporte del hotel y sensación de seguridad. Incluye pautas para gestionar grupos, anticipar necesidades del huésped y mantener estándares consistentes con la marca.

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Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.