This full BSA audit template supports Marriott hotel operations at Omaha Marriott Downtown at the Capitol District. It guides evaluators through arrival and lobby experience, check in, mobile check in, room service and Fresh Bites, concierge and executive lounge, restaurant service and buffet, guestrooms and bathrooms, public spaces, elevators and corridors, fitness center, meeting spaces, and back of house. It includes food safety checks, cleanliness and condition standards, guest service behaviors, brand identity and collateral, technology and internet compliance, and sustainability practices. Use it to measure compliance, identify gaps, and standardize hotel brand standards.
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