New Team Member Training Certification

Certify that new restaurant hires are fully trained before they hit the floor. This practical checklist guides managers through key competencies, including order entry in POS such as phone etiquette, coupons, timed orders, split payments, gift cards, and accurate read-backs, plus labeling and makeline communication and locating order histories. It reinforces safety and security fundamentals such as lifting technique, robbery response, max till, driver cash limits, callbacks, dating and labeling food, and apron use. Customer-focused behaviors are emphasized, from prompt greetings and professional demeanor to concern handling, correct change counting, and uniform and vehicle standards. Use after formal training is complete to validate readiness.