GM Systems Evaluation Visit 2023 Checklist

This GM systems evaluation checklist helps restaurant and pizza store leaders verify operational excellence across image and cleanliness, service speed, product quality, and safety. Review exterior and interior cleanliness, restroom and equipment sanitation, and uniform and grooming standards. Check service performance targets such as forward lot movement and drive through wait times, and confirm team readiness in customer concern handling. Assess product quality, including dough management, temperature control, dating and rotation, and adherence to approved procedures. Verify security practices such as back door controls, cash handling limits, deposit discipline, and time delay safe use. Use this tool to standardize visits, highlight risks, and drive continuous improvement.