This Domino's OER 2018 checklist helps franchise and store managers evaluate operational excellence across product, service, brand image, safety and food safety. Assess pizza quality including rim, size, portion, placement and bake; verify dough management and sides preparation; and confirm approved products and par levels. Measure delivery performance with Delivered on Time, load and rack time, and WOW service behaviors. Inspect uniforms, grooming, store cleanliness, equipment condition, signage and walk-in and makeline temperatures. Verify safe cash handling, driver safety and security controls. Complete HACCP documentation, sanitation routines and temperature compliance, and flag extreme violations such as expired products, improper temps, and pest issues.
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