Template

Counter Service Team Performance Review Checklist

by Rick Thompson, from the Community

10+

Use this restaurant counter service team performance review to assess operations and guest experience. Evaluate exterior and interior presentation, customer cycle speed and accuracy, food preparation against corporate standards, FOH and BOH meetings, sanitation and safety practices, temperature controls, labeling and rotation, equipment condition, and staff certifications. Includes to go service checks and management engagement to drive consistent quality and compliance.

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Facility Review - Full Service Concept
This full-service restaurant facility review template helps corporate teams audit operations and brand standards across locations. Assess restaurant exterior and interior presentation, guest safety, and cleanliness. Verify back-of-house practices, food holding temperatures, labeling and rotation, equipment condition, and cross-contamination controls. Evaluate the customer cycle timing, to-go workflows, and bar standards. Confirm compliance items such as permits, certifications, sanitation logs, and pest control. Review HR and training practices, including certifications and pre-shift communications, plus basic admin and finance controls for consistent performance.
by James Hutton, from the Community
Downloads: 0
Get
Template
Team Performance Review - Counter Service
This template supports restaurant counter service teams in assessing end to end operations across front and back of house. It covers HR compliance such as TABC and ServSafe certifications and timely new hire documentation, finance controls like daily deposits and vendor logs, and required notices. Operational checks include exterior and interior cleanliness, signage, guest greeting and ordering flow, service speed, drink and food delivery times, order accuracy, and table bussing. Back of house sections verify recipe adherence, food holding temperatures, labeling and rotation, storage and dock cleanliness, prep and vendor par levels, safety talks, and employee appearance. To go operations and customer cycle standards are included to drive consistent service and food safety.
by Rick Thompson, from the Community
Downloads: 20+
Get
Template
Team Performance Review Checklist for Restaurants
Use this corporate team audit template to evaluate full service restaurant performance across human resources, finance, operations, and guest experience. It covers exterior and interior checks, host and service timing, order accuracy, guest check handling, and cash procedures. Back of house standards include food safety and sanitation, temperature control, labeling and rotation, par level sheets, equipment care, and dry storage. Front of house focuses on meetings, appearance, restrooms, and non alcoholic beverage prep. Bar and to go workflows are also included.
by Rick Thompson, from the Community
Downloads: 30+
Get
Template
Restaurant Team Performance Review v6
Audit and optimize restaurant performance with this comprehensive team review used by Panchitos and Pericos. The checklist covers exterior and interior standards, customer cycle steps from greeting to table turn, and timing benchmarks for drinks, appetizers, meals and check handling. Assess back of house recipe compliance, prep and par levels, labeling and rotation, and equipment safety. Verify safety and sanitation practices, personal hygiene, and temperature controls. Evaluate front of house leadership, pre shift meetings, service quality, and restroom cleanliness. Review bar operations including sanitation, storage security, comp logs and drink preparation. Include to go workflows for order accuracy and speed.
by Rick Thompson, from the Community
Downloads: 10+
Get

Facility Review - Full Service Concept

This full-service restaurant facility review template helps corporate teams audit operations and brand standards across locations. Assess restaurant exterior and interior presentation, guest safety, and cleanliness. Verify back-of-house practices, food holding temperatures, labeling and rotation, equipment condition, and cross-contamination controls. Evaluate the customer cycle timing, to-go workflows, and bar standards. Confirm compliance items such as permits, certifications, sanitation logs, and pest control. Review HR and training practices, including certifications and pre-shift communications, plus basic admin and finance controls for consistent performance.

by James Hutton, from the Community

Get

Template

Team Performance Review - Counter Service

This template supports restaurant counter service teams in assessing end to end operations across front and back of house. It covers HR compliance such as TABC and ServSafe certifications and timely new hire documentation, finance controls like daily deposits and vendor logs, and required notices. Operational checks include exterior and interior cleanliness, signage, guest greeting and ordering flow, service speed, drink and food delivery times, order accuracy, and table bussing. Back of house sections verify recipe adherence, food holding temperatures, labeling and rotation, storage and dock cleanliness, prep and vendor par levels, safety talks, and employee appearance. To go operations and customer cycle standards are included to drive consistent service and food safety.

by Rick Thompson, from the Community

20+

Get

Template

Team Performance Review Checklist for Restaurants

Use this corporate team audit template to evaluate full service restaurant performance across human resources, finance, operations, and guest experience. It covers exterior and interior checks, host and service timing, order accuracy, guest check handling, and cash procedures. Back of house standards include food safety and sanitation, temperature control, labeling and rotation, par level sheets, equipment care, and dry storage. Front of house focuses on meetings, appearance, restrooms, and non alcoholic beverage prep. Bar and to go workflows are also included.

by Rick Thompson, from the Community

30+

Get

Template

Restaurant Team Performance Review v6

Audit and optimize restaurant performance with this comprehensive team review used by Panchitos and Pericos. The checklist covers exterior and interior standards, customer cycle steps from greeting to table turn, and timing benchmarks for drinks, appetizers, meals and check handling. Assess back of house recipe compliance, prep and par levels, labeling and rotation, and equipment safety. Verify safety and sanitation practices, personal hygiene, and temperature controls. Evaluate front of house leadership, pre shift meetings, service quality, and restroom cleanliness. Review bar operations including sanitation, storage security, comp logs and drink preparation. Include to go workflows for order accuracy and speed.

by Rick Thompson, from the Community

10+

Get

Counter Service Team Performance Review Checklist

About author

You might also like

Facility Review - Full Service Concept

Team Performance Review - Counter Service

Team Performance Review Checklist for Restaurants

Restaurant Team Performance Review v6

You might also like

Facility Review - Full Service Concept

Team Performance Review - Counter Service

Team Performance Review Checklist for Restaurants

Restaurant Team Performance Review v6