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Plantilla de Mystery Shopper para Restaurantes

by Romina Sotelo, from the Community

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Esta plantilla de Mystery Shopper ayuda a evaluar la experiencia del cliente en restaurantes y bares. Incluye verificaciones sobre registro de mermas en cocina y barra, ingreso oportuno de compras, posibles modificaciones en fechas de captura, control de acceso al almacén por parte de cajeros, salida y control de rollos de banda del punto de venta, y conocimiento de los manuales de capacitación. Úsala para observar el servicio, la eficiencia operativa y el cumplimiento de procesos clave, identificando oportunidades de mejora en atención, control de inventarios y estandarización del personal. Ideal para equipos de calidad y operaciones que buscan medir y optimizar cada punto del recorrido del cliente.

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Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.