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Mystery Shopper GoMart: Evaluación de Servicio

by Mishell Tapa Benitez, from the Community

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Plantilla en español para evaluar la experiencia del cliente en establecimientos GoMart mediante un mystery shopper. Cubre exterior y acceso (estacionamiento, limpieza y señalización), atención al cliente desde recepción y recomendaciones, tiempos de espera y promociones, así como ambiente y operación del personal (organización, uniformes y disposición de ayuda). Incluye revisión de productos, precios visibles, presentación de platos y variedad, con el objetivo de reforzar la gestión operativa y elevar los estándares de servicio.

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With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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