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Mystery Guest Standards Assessment

by Teresa Hale, from the Community

Downloads: 20+
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Use this mystery guest standards assessment to evaluate quick service restaurant performance across key areas such as order accuracy and completeness, food quality and temperature, friendliness during ordering, facility cleanliness, and speed of service. Items include condiments and receipts, burger and fry temperatures, team member greeting and thanks, restroom hygiene, exterior and drive thru upkeep, and multi‑car timing. Ideal for audits and training to elevate guest experience.

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

About author

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Mystery Guest Standards Assessment Checklist for QSR | Free Template