Template

McDelivery Checklist: Monthly Restaurant Audit

by Monique Keirl, from the Community

This McDelivery checklist helps restaurants audit monthly delivery performance end to end. It covers product appearance, drink presentation, fries freshness, correct packing sequence, and proper wrapping, sealing, and hot-cold separation. It includes checks for MDS zone cleanliness, backup systems, tracking, approved carriers and hot cases, vehicle condition, crew uniforms, and equipment. Service items include menu availability, complaint tracking, Menulog support communication, order accuracy, condiments, receipts, sales optimization, and area readiness.

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions .

Template

Delivery Quality and Accuracy Checklist

This Delivery CFV checklist helps restaurants evaluate delivery execution from end to end. It covers order accuracy, correct packaging and sealing, pick ticket visibility, complete food, drinks, desserts, and condiments with proper portioning. Quality checks include sandwich and entree presentation and temperature, fries or hashbrowns heat and seasoning, beverages and desserts served neat and fresh. Back-of-house items assess tempering and prep levels against production charts, correct labeling and secondary shelf lives, UHC holding times, fry station setup and adherence, beverage staging, and correct order assembly. It also reviews production and service area cleanliness, people positioning, shift leadership travel paths, identification of danger zones, and operational focus on priorities, goals, and progress.

by Cleopatra Pearson, from the Community

Get

Template

Delivery Performance Audit

This delivery performance audit template helps retail teams evaluate end to end store delivery operations. Review uniforms and hygiene, workflow adherence for pickers, cashiers, and drivers, and the speed and accuracy of order processing. Verify quality, expiry dates, and price consistency between the mobile app and POS. Check proper bagging, efficient dispatching, and correct use of delivery bags. Confirm appropriate item replacements, clear customer communication, and proper tracking of order changes. Capture strengths, improvements, urgent actions, and suggested solutions.

by ibrahim gharios, from the Community

Get

Template

Home Delivery Mystery Shopper Checklist

Use this home delivery mystery shopper checklist to assess the end-to-end customer experience for restaurant and QSR orders. Capture delivery platform used, menu availability, driver handoff from insulated bags, tamper-evident seals, receipt labeling, drink separation and double-bagging, packing neatness, and order completeness. Confirm condiments and napkins, customization accuracy, and appropriate packaging (e.g., fries pods, ice cream handled separately). Record overall food quality and presentation and add comments.

by Matt Hale, from the Community

Get

Template

Catering Audit Checklist

This catering audit checklist helps teams assess end to end catering operations. Use it to verify customer service standards, teamwork and staff presentation, online ordering and payment controls, event sheet compliance, and menu updates. Inspect food presentation and labeling, packaging and transport, and cleanliness of carts and equipment. Confirm training and supervision, documentation of processes, scheduling and delivery accuracy, and adherence to food safety, including correct hot and cold holding temperatures and daily temperature logs. Identify hazards and ensure issues are addressed promptly.

by Mark Rojas, from the Community

10+

Get

Template

Drive-Thru Visit Checklist

Use this drive-thru visit checklist to evaluate quick service performance across guest greeting, upselling and order confirmation at the speaker and window, speed of service under 3 minutes, food temperature and freshness, fries or hash rounds quality, correct wrapping and bagging, receipt and condiments handling, staff uniforms, and menu board lighting and cleanliness. Ideal for restaurant managers to standardize drive-thru audits and improve consistency.

by Jerrianne Newcomb, from the Community

Get