Use this McCans 2023 Sonic Drive-In Operations Assessment to evaluate drive-in and drive-thru performance across dayparts. Inspect curb appeal, lot and canopy condition, order-taking standards, upselling, speed to greet, accuracy, ticket and delivery times, carhop friendliness, uniform compliance, and order temperature and quality. Capture stall and DT details, guest restroom availability, and overall Sonic Oasis impression. Record issues, photos, and notes to drive coaching and operational improvements.
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