Template

Manager on Duty Hotel Operations Checklist 2022

by Slamet Riyadi, from the Community

10+

This Manager on Duty checklist helps hotel leaders at Aviary Hotel Bintaro run smooth shifts from start to finish. It guides MODs through front office and housekeeping handovers, guest recovery follow ups, random room inspections, and comprehensive checks of public areas including lobby, elevators, washrooms, gym, pool, and parking. It covers restaurant and bar walk throughs, meeting room readiness, back of house standards, safety and hygiene controls, signage, and final shift handover to the next manager.

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Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Manager on Duty Hotel Operations Checklist Weekday
This weekday Manager on Duty hotel checklist is designed for Aviary Hotel Bintaro to guide supervisors through a complete round of operational checks. It covers front office and housekeeping handovers, guest service recovery, lobby, elevators, restrooms, corridors, stairwells, meeting rooms, spa, clinic, parking, kids playground, gym and pool, restaurants and bars, kitchens, garbage and genset rooms, ballroom and gardens, signage, and smoking areas. It also includes random room checks for amenities and equipment, BOH cleanliness, engineering defects, and digital signage accuracy to uphold safety, cleanliness, and service standards.
by Aswin sumampau, from the Community
Downloads: 10+
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Template
Hotel Manager on Duty Operations Checklist
This Hotel Manager on Duty checklist supports daily hotel operations at Aviary Bintaro. It guides the MOD to announce duty status to front office and outlet leaders, complete shift handover, review previous service recovery and close guest issues in person. The checklist covers entrance, lobby, elevators, restrooms, corridors, stairwells, meeting rooms, spa, parking, staff areas, sky bar, playground, pool, kitchens, garbage and generator rooms, ballroom, gardens and signage. It includes random room inspections for facilities, amenities, temperature and cleanliness. Lobby and business center tasks verify music, lighting, scent, internet, furniture condition and queue management, plus service audits. Restaurant checks ensure prompt service and member benefits. Fitness and pool areas are inspected for cleanliness, supplies and equipment readiness. Meeting areas and restrooms are verified for cleanliness, signage accuracy and security. Back of house checks include hallways, lighting, locker rooms, laundry, loading dock, cafeteria, uniform room and service lifts, with coordination with loss prevention and engineering. Conclude with a handover to the next MOD.
by Slamet Riyadi, from the Community
Downloads: 10+
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Template
Hotel Manager on Duty MOD Report Checklist
Use this Manager on Duty report to run consistent hotel operations each shift. The template guides MODs through handover, pre arrival reviews, occupancy and VIP updates, front office and housekeeping coordination, lobby standards, executive lounge engagement, and gym and pool checks. It includes walkthroughs for meeting rooms, restaurants, and back of house areas, plus loss prevention and engineering defect follow ups. A detailed guest room inspection section covers security, minibar, amenities, bedding, bathroom fixtures, cleanliness, and overall room condition.
by 280792 Yuliasari, from the Community
Downloads: 0
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Template
Hotel Operations Manager on Duty Checklist
This hotel operations checklist supports the Manager on Duty across each shift. It covers handover, MOD reporting and service recovery, occupancy and VIP preparation, mobile check-in readiness, room assignment and inspections, lobby standards, executive lounge engagement, gym, pool and locker room readiness, meeting room signage and cleanliness, restaurant service audits, back-of-house hygiene, loss prevention updates, engineering defect reporting, internet performance checks, and end-of-shift handover.
by Sheraton Hua Hin Pranburi Villa, from the Community
Downloads: 10+
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Manager on Duty Hotel Operations Checklist 2022

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