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Manager on Duty Hotel Operations Checklist

by Slamet Riyadi, from the Community

10+

This Manager on Duty hotel operations checklist guides duty managers through each shift. It covers shift handover, reviewing prior reports, and visiting front office and every operating department. Walk public areas and facilities including entrances, lobby, elevators, toilets, handwashing and sanitizer stations, corridors, stairwells, meeting rooms, spa, pool, gym, playground, parking, and signage. Conduct random room checks for amenities and equipment, verify music, lighting, scent, internet, and cleanliness in lobby, restaurants and bars. Audit check-in and check-out service, manage queues, and engage guests. Inspect BOH areas such as hallways, loading dock, laundry, staff lockers, cafeteria, and service lifts. Coordinate with loss prevention, report defects to engineering, and ensure incidents are closed before handover to the next MOD.

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Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

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by jack Zong, from the Community
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Manager on Duty Hotel Operations Checklist

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