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Hotel Manager on Duty Weekend Operations Checklist

by ricky wijaya, from the Community

This weekend Manager on Duty checklist supports hotel leaders in running smooth operations across all areas. It covers shift handover, service recovery follow-ups, and inspections of entrances, lobby, elevators, corridors, public restrooms, and signage. Perform random room checks for amenities, temperature, and equipment. Audit lobby and business center standards, manage queues, and secure luggage. Walk through dining outlets, gym, pool, playground, and meeting spaces to verify cleanliness, music, lighting, internet, and digital signage. Inspect BOH areas including locker rooms, laundry, loading dock, service lifts, and cafeteria. Coordinate with Loss Prevention and Engineering to close incidents and defects, then hand over to the next MOD.

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Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Manager on Duty Hotel Operations Checklist
This Manager on Duty hotel operations checklist guides duty managers through each shift. It covers shift handover, reviewing prior reports, and visiting front office and every operating department. Walk public areas and facilities including entrances, lobby, elevators, toilets, handwashing and sanitizer stations, corridors, stairwells, meeting rooms, spa, pool, gym, playground, parking, and signage. Conduct random room checks for amenities and equipment, verify music, lighting, scent, internet, and cleanliness in lobby, restaurants and bars. Audit check-in and check-out service, manage queues, and engage guests. Inspect BOH areas such as hallways, loading dock, laundry, staff lockers, cafeteria, and service lifts. Coordinate with loss prevention, report defects to engineering, and ensure incidents are closed before handover to the next MOD.
by Slamet Riyadi, from the Community
Downloads: 10+
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Template
Hotel Manager on Duty Operations Checklist
This Hotel Manager on Duty checklist supports daily hotel operations at Aviary Bintaro. It guides the MOD to announce duty status to front office and outlet leaders, complete shift handover, review previous service recovery and close guest issues in person. The checklist covers entrance, lobby, elevators, restrooms, corridors, stairwells, meeting rooms, spa, parking, staff areas, sky bar, playground, pool, kitchens, garbage and generator rooms, ballroom, gardens and signage. It includes random room inspections for facilities, amenities, temperature and cleanliness. Lobby and business center tasks verify music, lighting, scent, internet, furniture condition and queue management, plus service audits. Restaurant checks ensure prompt service and member benefits. Fitness and pool areas are inspected for cleanliness, supplies and equipment readiness. Meeting areas and restrooms are verified for cleanliness, signage accuracy and security. Back of house checks include hallways, lighting, locker rooms, laundry, loading dock, cafeteria, uniform room and service lifts, with coordination with loss prevention and engineering. Conclude with a handover to the next MOD.
by Slamet Riyadi, from the Community
Downloads: 10+
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Template
Hotel MOD Operations Checklist
Use this comprehensive Manager on Duty MOD checklist to oversee daily hotel operations across front office, lobby, executive lounge, fitness center and pool, meeting rooms, restaurants and outlets, and back of house areas. Verify PPE and safety protocols, cleanliness standards, VIP and Titanium guest preparations, internet, music, lighting, and defect reporting to Engineering. Conduct service audits, manage queues, inspect rooms and public areas, coordinate with in room dining, Loss Prevention, and Banquets, and ensure accurate signage and occupancy updates. Close the shift with a complete MOD report and a clear handover to the next manager.
by Karlo Evangelista, from the Community
Downloads: 10+
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Template
Hotel Operations Manager on Duty Checklist
This hotel operations checklist supports the Manager on Duty across each shift. It covers handover, MOD reporting and service recovery, occupancy and VIP preparation, mobile check-in readiness, room assignment and inspections, lobby standards, executive lounge engagement, gym, pool and locker room readiness, meeting room signage and cleanliness, restaurant service audits, back-of-house hygiene, loss prevention updates, engineering defect reporting, internet performance checks, and end-of-shift handover.
by Sheraton Hua Hin Pranburi Villa, from the Community
Downloads: 10+
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Hotel Manager on Duty Weekend Operations Checklist

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