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Luggage Attendant Audit Checklist

by Amani Philip, from the Community

Downloads: 10+
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This luggage attendant audit checklist helps hotels evaluate front-of-house service standards. Review how attendants greet guests, maintain professional grooming and uniform, demonstrate knowledge of property offerings and the local area, and personalize interactions by acknowledging time of day and purpose of stay. Assess their ability to anticipate needs, recognize loyalty status, offer assistance, maintain a strong lobby presence, and open doors for guests. Use this template as a starting point and adapt to your policies and regulations.

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Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.