Modello di checklist livello base per operatori di cassa nel settore food e hospitality. Copre le fasi di benvenuto al cliente con saluto, sorriso, contatto visivo e tono chiaro; vendita suggerita di bibite, side e caffè e promozione della loyalty; pagamento e congedo con dichiarazione del totale, controllo importi, resto, scontrino e saluti; requisiti operativi come fattura elettronica, uso POS, gestione ticket elettronici, timbratura e dematerializzazione, Satispay e Too Good To Go. Ideale per standardizzare il front counter.
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