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Hotel Lobby PR Reporting Checklist

by Kyle Jackson, from the Community

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This Lobby PR Reporting checklist helps hotel management monitor and improve the guest journey from arrival through dining to departure. It guides lobby ambassadors to assess driveway and entrance conditions, staffing and service engagement, brand sensory standards, and front office professionalism. The template captures guest interactions and evaluates venues such as CDA, Le Bar, terraces, banquet and pre function spaces, business and fitness centers, and public restrooms. It also prompts coaching notes from ambassador interactions and heart of house observations, ensuring issues are flagged and best practices shared across teams.

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions .