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Hotel Quality Assurance Assessment Q4 2024

by Tina Rollins, from the Community

This Q4 2024 Hotel Quality Assurance Assessment is a comprehensive audit checklist for hospitality operations. It evaluates structure and exterior, pool and spa, fitness center, lobby and public areas, front desk, housekeeping and laundry, guest rooms, food and beverage (restaurant, bar, room service, kitchen), meeting spaces, engineering, safety and security, and heart-of-house areas. It also reviews HR, accounting and controls, sales, marketing and revenue, and leadership practices. Scoring includes standard, bonus and detractor points, with high-impact items flagged. Use it to verify brand standards, cleanliness, maintenance, guest service, compliance, and continuous improvement.

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Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

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Hotel Quality Assurance Assessment Q4 2024

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