Template

Hotel Operations Trip Report Checklist

by Sagar Barhe, from the Community

Use this hotel operations trip report checklist to capture observations from site visits. Review arrival and check in experience, COVID signage and PPE, guest room cleanliness and amenities, food and beverage areas and kitchens, meeting spaces, fitness and pool operations, life safety and security, mechanical rooms, and housekeeping. Verify documentation, permits, compliance, service quality, and brand standards.

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Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Hotel Manager on Duty Report V2
Use this daily Manager on Duty report template to oversee hotel operations during evening shifts. The checklist covers occupancy tracking, front office and lobby standards, meeting rooms, detailed guest room inspections, public areas, outlets including cafes and bars, spa and fitness areas, pool and beach entrances, back of house checks, and incident or guest complaint logs. Document food and beverage testing, maintenance issues, cleanliness, safety, and service quality to maintain brand standards and guest satisfaction.
by Suree Ploysomboon, from the Community
Downloads: 0
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MOD REPORT 2022
This extensive hotel quality standards document provides a detailed checklist for evaluating and maintaining hotel operations across all key areas. It covers guest services including check-in procedures, room standards, dining experiences, and facility maintenance. The guide includes specific requirements for Marriott Bonvoy member services, room amenities, food and beverage offerings, cleanliness standards, and safety protocols. Special attention is given to public spaces, fitness centers, pools, and back-of-house operations. The document also addresses COVID-19 safety measures and housekeeping protocols. This comprehensive resource ensures consistent service quality and guest satisfaction across all touchpoints of the hotel experience, from arrival through departure.
by 280792 Yuliasari, from the Community
Downloads: 50+
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Template
Brand Standards Audit BSA 2023
This comprehensive hotel brand standards audit checklist helps hospitality teams assess compliance across the full guest journey. Review marketing and booking pages, social media presence, and first impressions. Evaluate arrival and check in, lobby service, luggage handling, and upkeep. Inspect guest rooms for cleanliness, amenities, safety, and sustainability measures. Cover public areas including lifts, restrooms, fitness center, sauna, and pool. Audit food and beverage outlets for upkeep, service, menus, allergens, buffet operations, and bar standards, plus in room dining and banquet requirements. Confirm life safety readiness with fire exits, emergency lights, fire carts, and first aid kits. Use this template to standardize brand execution, enhance service quality, and drive a consistent guest experience.
by Karlo Evangelista, from the Community
Downloads: 10+
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Template
Monthly Hotel Operations Checklist
This monthly hotel evaluation checklist helps managers audit front office, guest areas, spa, gym, housekeeping, food and beverage, kitchen hygiene, function rooms, pool, laundry, back of house, fire and life safety, and exterior maintenance. Use it to standardize inspections, document issues, and ensure cleanliness, safety, and service quality across the property. Fully customizable to fit your hotel's standards and processes.
by Nguyễn Khang, from the Community
Downloads: 0
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Hotel Manager on Duty Report V2

Use this daily Manager on Duty report template to oversee hotel operations during evening shifts. The checklist covers occupancy tracking, front office and lobby standards, meeting rooms, detailed guest room inspections, public areas, outlets including cafes and bars, spa and fitness areas, pool and beach entrances, back of house checks, and incident or guest complaint logs. Document food and beverage testing, maintenance issues, cleanliness, safety, and service quality to maintain brand standards and guest satisfaction.

by Suree Ploysomboon, from the Community

Get

Template

MOD REPORT 2022

This extensive hotel quality standards document provides a detailed checklist for evaluating and maintaining hotel operations across all key areas. It covers guest services including check-in procedures, room standards, dining experiences, and facility maintenance. The guide includes specific requirements for Marriott Bonvoy member services, room amenities, food and beverage offerings, cleanliness standards, and safety protocols. Special attention is given to public spaces, fitness centers, pools, and back-of-house operations. The document also addresses COVID-19 safety measures and housekeeping protocols. This comprehensive resource ensures consistent service quality and guest satisfaction across all touchpoints of the hotel experience, from arrival through departure.

by 280792 Yuliasari, from the Community

50+

Get

Template

Brand Standards Audit BSA 2023

This comprehensive hotel brand standards audit checklist helps hospitality teams assess compliance across the full guest journey. Review marketing and booking pages, social media presence, and first impressions. Evaluate arrival and check in, lobby service, luggage handling, and upkeep. Inspect guest rooms for cleanliness, amenities, safety, and sustainability measures. Cover public areas including lifts, restrooms, fitness center, sauna, and pool. Audit food and beverage outlets for upkeep, service, menus, allergens, buffet operations, and bar standards, plus in room dining and banquet requirements. Confirm life safety readiness with fire exits, emergency lights, fire carts, and first aid kits. Use this template to standardize brand execution, enhance service quality, and drive a consistent guest experience.

by Karlo Evangelista, from the Community

10+

Get

Template

Monthly Hotel Operations Checklist

This monthly hotel evaluation checklist helps managers audit front office, guest areas, spa, gym, housekeeping, food and beverage, kitchen hygiene, function rooms, pool, laundry, back of house, fire and life safety, and exterior maintenance. Use it to standardize inspections, document issues, and ensure cleanliness, safety, and service quality across the property. Fully customizable to fit your hotel's standards and processes.

by Nguyễn Khang, from the Community

Get

Hotel Operations Trip Report Checklist

About author

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Hotel Manager on Duty Report V2

MOD REPORT 2022

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Hotel Manager on Duty Report V2

MOD REPORT 2022

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Monthly Hotel Operations Checklist