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Boston Marriott Cambridge Lobby Ambassador Checklist

by Jayme Mokfienski, from the Community

Downloads: 10+
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This lobby ambassador checklist for Boston Marriott Cambridge helps front-of-house teams maintain a welcoming, safe, and efficient hotel lobby. It guides ambassadors through daily tasks including reviewing VIP arrivals and occupancy, checking mobile check-in, confirming staffing, uniforms, and grooming for front desk, bell, valet, and concierge, and inspecting cleanliness and maintenance across entrances, vestibules, seating areas, market, business center, water stations, and elevator lobbies. It also covers signage, reader boards, lobby TVs, lighting, and end-of-shift handover to ensure consistent guest-ready standards.

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Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

About author

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Boston Marriott Lobby Ambassador Checklist | Cambridge | Free Template