Template

Lobby Ambassador Checklist for Marriott Irvine Spectrum

by Nikki Mitchell, from the Community

10+

This hotel lobby ambassador checklist supports guest service and lobby operations at Marriott Irvine Spectrum. It covers drive and valet staffing, 15/5 service behavior, lobby and Starbucks presentation, lighting, music, and uniform standards. It also includes M Club and Heirloom restaurant checks such as traffic levels, staff needs, food stocking, and cleanliness. Use this template to verify readiness, maintain service consistency, and promptly address guest and team needs across key public areas.

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With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Boston Marriott Cambridge Lobby Ambassador Checklist
This lobby ambassador checklist for Boston Marriott Cambridge helps front-of-house teams maintain a welcoming, safe, and efficient hotel lobby. It guides ambassadors through daily tasks including reviewing VIP arrivals and occupancy, checking mobile check-in, confirming staffing, uniforms, and grooming for front desk, bell, valet, and concierge, and inspecting cleanliness and maintenance across entrances, vestibules, seating areas, market, business center, water stations, and elevator lobbies. It also covers signage, reader boards, lobby TVs, lighting, and end-of-shift handover to ensure consistent guest-ready standards.
by Jayme Mokfienski, from the Community
Downloads: 10+
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Lobby Ambassador Checklist
Use this lobby ambassador checklist to standardize hotel lobby operations and guest experience. Capture guest names, room numbers, and feedback at check-out, and distribute QR codes for online surveys on Google or Tripadvisor. Inspect porte cochere and driveway, confirm AC, music, and scent are at expected standards, and verify lobby signage accuracy. Assess front office check-in and check-out efficiency and brand experience. Review food and beverage readiness including breakfast or bar operations, and document any guest feedback. Record safety and security concerns, recognize outstanding hosts, and list improvement suggestions for follow up.
by Diana Gomes, from the Community
Downloads: 0
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RenDC Lobby Ambassador
Lobby Ambassador Program Audit. Discover your hotel and interact with guests.
by Louise Diallo, from the Community
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WASRB - Lobby Duty
A detailed inspection checklist for hotel operations focusing on lobby maintenance and guest experience standards. The checklist covers essential areas including overall lobby cleanliness, restroom maintenance, music ambiance, furniture placement, and staff positioning. It encompasses key service points such as the bell stand, Hertz desk, Starbucks, and gift shop operations. The checklist also addresses critical elements like entrance cleanliness, valet services, fitness center maintenance, and bar operations. This document serves as a daily operational guide to ensure consistent service quality and maintain luxury hotel standards across all public areas. It includes specific timing requirements for certain operations and emphasizes the importance of proper presentation and functionality of all lobby elements.
by Sandra Berger, from the Community
Downloads: 40+
Get

Boston Marriott Cambridge Lobby Ambassador Checklist

This lobby ambassador checklist for Boston Marriott Cambridge helps front-of-house teams maintain a welcoming, safe, and efficient hotel lobby. It guides ambassadors through daily tasks including reviewing VIP arrivals and occupancy, checking mobile check-in, confirming staffing, uniforms, and grooming for front desk, bell, valet, and concierge, and inspecting cleanliness and maintenance across entrances, vestibules, seating areas, market, business center, water stations, and elevator lobbies. It also covers signage, reader boards, lobby TVs, lighting, and end-of-shift handover to ensure consistent guest-ready standards.

by Jayme Mokfienski, from the Community

10+

Get

Template

Lobby Ambassador Checklist

Use this lobby ambassador checklist to standardize hotel lobby operations and guest experience. Capture guest names, room numbers, and feedback at check-out, and distribute QR codes for online surveys on Google or Tripadvisor. Inspect porte cochere and driveway, confirm AC, music, and scent are at expected standards, and verify lobby signage accuracy. Assess front office check-in and check-out efficiency and brand experience. Review food and beverage readiness including breakfast or bar operations, and document any guest feedback. Record safety and security concerns, recognize outstanding hosts, and list improvement suggestions for follow up.

by Diana Gomes, from the Community

Get

Template

RenDC Lobby Ambassador

Lobby Ambassador Program Audit. Discover your hotel and interact with guests.

by Louise Diallo, from the Community

80+

Get

Template

WASRB - Lobby Duty

A detailed inspection checklist for hotel operations focusing on lobby maintenance and guest experience standards. The checklist covers essential areas including overall lobby cleanliness, restroom maintenance, music ambiance, furniture placement, and staff positioning. It encompasses key service points such as the bell stand, Hertz desk, Starbucks, and gift shop operations. The checklist also addresses critical elements like entrance cleanliness, valet services, fitness center maintenance, and bar operations. This document serves as a daily operational guide to ensure consistent service quality and maintain luxury hotel standards across all public areas. It includes specific timing requirements for certain operations and emphasizes the importance of proper presentation and functionality of all lobby elements.

by Sandra Berger, from the Community

40+

Get

Lobby Ambassador Checklist for Marriott Irvine Spectrum

About author

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Boston Marriott Cambridge Lobby Ambassador Checklist

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Boston Marriott Cambridge Lobby Ambassador Checklist

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