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Hotel Laundry Service Checklist

by Irina Vladu, from the Community

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This hotel laundry service checklist helps hospitality teams deliver consistent, five star guest experiences. It covers telephone etiquette, warm greetings, guest name usage, and proactive assistance. Operational standards include same day laundry and dry cleaning availability, pressing service timeframes for hotels and resorts, and clear pickup and delivery procedures. It details grooming and uniform expectations for staff, professional presentation of returned garments, and adherence to quoted timelines. The checklist reinforces thoughtful, anticipatory service, professional demeanor, and quality controls to ensure items are handled, presented, and delivered to standard.

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With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.