Template

RCR Valet Laundry Checklist

by Rizwan Ahmed, from the Community

20+

Ensure consistent, five-star valet laundry service with this hotel operations checklist. Verify attendant availability seven days a week, correct pickup and drop-off procedures, professional pressing standards, and room delivery announcements. Reinforce guest service expectations including warm greetings, good posture and eye contact, uniform and grooming standards, use of guest names, offers of further assistance, and a sincere closing. Ideal for housekeeping and guest services teams to standardize quality and elevate the guest experience.

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Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

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Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Hotel Laundry Service Evaluation Checklist
This hotel and resort laundry service evaluation checklist helps teams assess service availability and quality from end to end. It covers telephone etiquette, warm greetings, use of guest names, and proactive assistance. Operational standards include same day laundry and dry cleaning availability, pressing service timelines for hotels and resorts, and verification of posted hours. It details correct pickup and drop off procedures, delivery timeliness, room entry protocol, and professional presentation of finished items. It also reviews staff grooming and uniform standards and overall guest experience.
by Irina Vladu, from the Community
Downloads: 0
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Template
Hotel Laundry Service Checklist
This hotel laundry service checklist helps hospitality teams deliver consistent, five star guest experiences. It covers telephone etiquette, warm greetings, guest name usage, and proactive assistance. Operational standards include same day laundry and dry cleaning availability, pressing service timeframes for hotels and resorts, and clear pickup and delivery procedures. It details grooming and uniform expectations for staff, professional presentation of returned garments, and adherence to quoted timelines. The checklist reinforces thoughtful, anticipatory service, professional demeanor, and quality controls to ensure items are handled, presented, and delivered to standard.
by Irina Vladu, from the Community
Downloads: 0
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Template
Valet and Door Audit Checklist
This checklist helps evaluate valet and door associate performance in hotel settings. It covers warm greetings, guest engagement, posture and professionalism, uniform and name tag standards, parking option explanations, luggage assistance, escorting to reception, appropriate verbiage and use of guest names, offering further assistance, proper item presentation, professional gesturing for directions, sincere closings, seamless handoffs to other associates, responsiveness to service pace, problem ownership and resolution, and overall guest satisfaction. Use it to standardize guest service, ensure safety and compliance, and deliver consistent, high-quality arrivals and departures.
by Ali Burns, from the Community
Downloads: 10+
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Template
Valet Service Excellence Associate Observation
Use this valet service observation checklist to assess hotel associates on guest engagement and communication, greeting with the 15 and 5 rule, use of guest names, establishing needs, and clear explanations of valet pricing and wait times. Verify coordination with bell staff, a tidy podium and loading zone, prompt door service, and proactive assistance such as directions and recommendations. Confirm professional image and uniform standards and warm closings to ensure a memorable guest experience.
by AC Hotel Bourbon, from the Community
Downloads: 20+
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Hotel Laundry Service Evaluation Checklist

This hotel and resort laundry service evaluation checklist helps teams assess service availability and quality from end to end. It covers telephone etiquette, warm greetings, use of guest names, and proactive assistance. Operational standards include same day laundry and dry cleaning availability, pressing service timelines for hotels and resorts, and verification of posted hours. It details correct pickup and drop off procedures, delivery timeliness, room entry protocol, and professional presentation of finished items. It also reviews staff grooming and uniform standards and overall guest experience.

by Irina Vladu, from the Community

Get

Template

Hotel Laundry Service Checklist

This hotel laundry service checklist helps hospitality teams deliver consistent, five star guest experiences. It covers telephone etiquette, warm greetings, guest name usage, and proactive assistance. Operational standards include same day laundry and dry cleaning availability, pressing service timeframes for hotels and resorts, and clear pickup and delivery procedures. It details grooming and uniform expectations for staff, professional presentation of returned garments, and adherence to quoted timelines. The checklist reinforces thoughtful, anticipatory service, professional demeanor, and quality controls to ensure items are handled, presented, and delivered to standard.

by Irina Vladu, from the Community

Get

Template

Valet and Door Audit Checklist

This checklist helps evaluate valet and door associate performance in hotel settings. It covers warm greetings, guest engagement, posture and professionalism, uniform and name tag standards, parking option explanations, luggage assistance, escorting to reception, appropriate verbiage and use of guest names, offering further assistance, proper item presentation, professional gesturing for directions, sincere closings, seamless handoffs to other associates, responsiveness to service pace, problem ownership and resolution, and overall guest satisfaction. Use it to standardize guest service, ensure safety and compliance, and deliver consistent, high-quality arrivals and departures.

by Ali Burns, from the Community

10+

Get

Template

Valet Service Excellence Associate Observation

Use this valet service observation checklist to assess hotel associates on guest engagement and communication, greeting with the 15 and 5 rule, use of guest names, establishing needs, and clear explanations of valet pricing and wait times. Verify coordination with bell staff, a tidy podium and loading zone, prompt door service, and proactive assistance such as directions and recommendations. Confirm professional image and uniform standards and warm closings to ensure a memorable guest experience.

by AC Hotel Bourbon, from the Community

20+

Get

RCR Valet Laundry Checklist

About author

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Hotel Laundry Service Evaluation Checklist

Hotel Laundry Service Checklist

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Valet Service Excellence Associate Observation

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Hotel Laundry Service Evaluation Checklist

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Valet Service Excellence Associate Observation