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Valet and Door Audit Checklist

by Ali Burns, from the Community

Downloads: 10+
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This checklist helps evaluate valet and door associate performance in hotel settings. It covers warm greetings, guest engagement, posture and professionalism, uniform and name tag standards, parking option explanations, luggage assistance, escorting to reception, appropriate verbiage and use of guest names, offering further assistance, proper item presentation, professional gesturing for directions, sincere closings, seamless handoffs to other associates, responsiveness to service pace, problem ownership and resolution, and overall guest satisfaction. Use it to standardize guest service, ensure safety and compliance, and deliver consistent, high-quality arrivals and departures.

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Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.