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Hotel Laundry Service Evaluation Checklist

by Irina Vladu, from the Community

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This hotel and resort laundry service evaluation checklist helps teams assess service availability and quality from end to end. It covers telephone etiquette, warm greetings, use of guest names, and proactive assistance. Operational standards include same day laundry and dry cleaning availability, pressing service timelines for hotels and resorts, and verification of posted hours. It details correct pickup and drop off procedures, delivery timeliness, room entry protocol, and professional presentation of finished items. It also reviews staff grooming and uniform standards and overall guest experience.

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With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.