Template

Butler Laundry Pickup and Delivery Checklist

by Jonathan S. G., from the Community

20+

Use this hotel butler and housekeeping SOP checklist to manage guest laundry pickup and delivery from end to end. Steps include collecting items, verifying laundry slips, logging guest details and special requests, coordinating service timing and type, tracking items through cleaning, and returning garments to the room. Guidance covers communicating timelines and costs, separating laundry and dry cleaning, updating log books, and placing hanging and folded items correctly in the suite.

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Digitize any process, procedure or policy

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Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

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Hotel Laundry Service Evaluation Checklist

This hotel and resort laundry service evaluation checklist helps teams assess service availability and quality from end to end. It covers telephone etiquette, warm greetings, use of guest names, and proactive assistance. Operational standards include same day laundry and dry cleaning availability, pressing service timelines for hotels and resorts, and verification of posted hours. It details correct pickup and drop off procedures, delivery timeliness, room entry protocol, and professional presentation of finished items. It also reviews staff grooming and uniform standards and overall guest experience.

by Irina Vladu, from the Community

Get

Template

Hotel Laundry Service Checklist

This hotel laundry service checklist helps hospitality teams deliver consistent, five star guest experiences. It covers telephone etiquette, warm greetings, guest name usage, and proactive assistance. Operational standards include same day laundry and dry cleaning availability, pressing service timeframes for hotels and resorts, and clear pickup and delivery procedures. It details grooming and uniform expectations for staff, professional presentation of returned garments, and adherence to quoted timelines. The checklist reinforces thoughtful, anticipatory service, professional demeanor, and quality controls to ensure items are handled, presented, and delivered to standard.

by Irina Vladu, from the Community

Get

Template

LQA AUDIT Laundry

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by Marion te Winkel, from the Community

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Get

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This Laundry LQA 2020 checklist helps hotels and resorts evaluate laundry service from end to end. It covers call handling and collection timing, delivery deadlines, garment presentation and odor, stain communication, minor repairs, hanger and packaging quality, shoe care, and return of personal items. It also guides staff behavior and communication to ensure a polished guest experience and consistent service standards.

by Solen Quimbert, from the Community

20+

Get

Butler Laundry Pickup and Delivery Checklist

About author

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